Mark Heath is an enthusiast for broadband technology, and comes from a technology background with many years of experience within the telecommunications industry. For more information, please Contact Us.
Improving broadband across the UK
Before superfast broadband, many areas within the UK suffered from very low speeds. Living in a rural village, Mark struggled with poor speeds, which made it difficult to work from home. He implemented a number of techniques to improve his connection and shared these on his local village website. These pages became so popular that Mark had to move them to a dedicated website – called Increase Broadband Speed – which had much more capacity.
He has developed the site over time, when time has permitted, and it has now been visited by millions of people seeking help to improve their broadband speeds. If you are looking to improve your broadband speeds, please visit:
Partnership with Broadband (UK) Limited to develop improved online broadband information tools
Online tools can be helpful to broadband users to diagnose problems, optimise their connection and find the best services available in their area. However, many are inaccurate and do not provide the necessary information required. To address this, Mark is currently working with Broadband (UK) Limited to:
- develop online speed tests that provide broadband users with more accurate and more comprehensive information about the performance of their connection. For example, this will include a novel quality measure to help diagnose specific issues (such as bufferbloat), which can dramatically degrade broadband performance (particularly for online gamers)
- develop more accurate tools to identify which broadband services are available in a particular location so that broadband users can upgrade to the best services available.
These new tools will be integrated, in due course, into the Increase Broadband Speed site.
Improving Broadband in Cambridgeshire with Connecting Cambridgeshire
Mark is a Broadband Champion in Cambridgeshire, and has been helping local residents of all ages to improve their broadband for many years. He established a relationship with Connecting Cambridgeshire in 2001 – very soon after it was formed – and has been working closely with them to help bring superfast and ultrafast broadband to the county.
As well as helping to bring superfast broadband to his own rural village (in July 2014), he has been working with Broadband Champions across Cambridgeshire. Demand stimulation has been an important element of driving broadband across the county. Due to strong awareness building, within the first month of superfast broadband going live in his village, take-up had reached 40% and quickly rose to more than 80%.
Mark hosted a visit to his village, attended by the UK’s Broadband Minister and senior figures from the government and BT, to see, at first hand, the positive effects of broadband in a rural community. He had the opportunity to share lessons to help guide national roll-outs.
The superfast broadband technology that has been deployed on a widespread basis – called Fibre to the Cabinet (FTTC) – is far from perfect, with speeds declining the further premises are situated from the street cabinet. Mark is now working with Connecting Cambridgeshire to find ways to upgrade areas to Fibre to the Premises (FTTP), which is faster and more future-proof. He hopes to create case studies that can be used to help communities across the UK.
Mark has photographed progress with the Connecting Cambridgeshire superfast broadband roll-out and you can view the photos here:
Telecoms consulting and report writing
With many years of experience in telecommunications, Mark undertakes a number of consultancy roles, recently producing a broadband guide for SMEs. He also writes articles on his Increase Broadband Speed blog about major broadband issues.
After graduating with B.Sc and Ph.D degrees in Electronic Engineering from the University of Leeds in 1986 and 1989, respectively, he spent six years in research and development at BT’s Adastral Park, developing mobile phone technology and publishing widely. He then moved to O2, with responsibility for O2’s network investment plan, and also attained an MBA from Henley Management College, graduating as top student. He then moved to Nokia, where he ultimately became responsible for strategy and business development across Europe, Middle East and Africa. In October 2001, Mark co-founded telecommunications consultancy Unwired Insight Limited.
As an experiencing author, Mark has authored or co-authored over 50 reports on key telecom topics including 4G, mobile broadband and the future of the wireless industry. For a full list of Mark’s publications, visit:
For more information, visit Mark’s LinkedIn profile:
To get in touch, please Contact Us.